How to set Xbox error when redeeming codes

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Posted: October 2016

  • Xbox is 1 of the most pop gaming platforms in the world. Information technology is enjoyed by millions of users worldwide.
  • Sometimes Xbox can autumn prey to its own success as spikes in new users, especially around game release dates, can overload the servers with redeem requests.
  • Our Xbox troubleshooting hub is habitation to a plethora of Xbox related articles that cover most your troubleshooting needs. Give information technology a look if you need more aid.
  • If you have other issues that are specific to Xbox I, yous can detect more tips & tricks in our Prepare Xbox One bug section.

Xbox error when redeeming codes

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Xbox is one of the almost popular gaming platforms in the world with millions of users worldwide.

Unfortunately, y'all can encounter certain errors on Xbox, and today we're going to show y'all how to set up Xbox errors when redeeming codes.

Xbox error when redeeming codes, how to gear up it?

Fix – Xbox mistake when redeeming codes

  1. Bank check if Buy and Content Usage service is available
  2. Bank check if your redeem code is right
  3. Check your membership type
  4. Bank check if the promo lawmaking is activated by the retailer
  5. Check if the lawmaking isn't already redeemed
  6. Check if your subscription is suspended
  7. Be sure to utilise the prepaid lawmaking in the same region where you purchased it
  8. Delete and download your profile
  9. Alter the region on the Xbox website

When redeeming Xbox codes you need to go along in mind that you won't be able to do information technology if your Xbox subscription is suspended or if yous have a sure balance due on your account.

If you lot have whatever of these issues, you need to resolve them beginning before yous can redeem a lawmaking.

Solution 1 – Check if Purchase and Content Usage service is bachelor

Users reported an fault bulletin while redeeming a prepaid code, and ane way to fix it is to check and run across if the Purchase and Content Usage service is running.

You can do that by using whatever device that has Cyberspace access. If this service isn't running, you can only expect until Microsoft fixes this problem.

Solution 2 – Bank check if your redeem lawmaking is correct

If you're getting an mistake while redeeming a code, be certain to check if your code is right.

If you're certain that you entered the correct code, you lot can effort logging in to your Microsoft account and entering your lawmaking from there.

Solution 3 – Check your membership type

Some users are getting an error message saying that the code can't be redeemed nether their current membership type.

Keep in mind that sure offers are but valid for an Xbox Live Gold users, therefore if you lot don't have Xbox Live Gold subscription, y'all'll need to get information technology in society to use sure codes.

To check your subscription type, yous need to go to Settings > Account > Your Memberships on Xbox 360. On Xbox One this procedure is a bit more than simpler and you tin can perform it past navigating to Settings > Account.

You can also check your membership blazon on your PC or on whatsoever other device simply by logging in to your Microsoft account and navigating to Services & subscriptions section.

  • READ ALSO: Prepare: Xbox mistake code 80072ef3

Solution iv – Cheque if the promo lawmaking is activated by the retailer

In club for promo codes to piece of work, they need to exist activated by the retailer. Sometimes there might be a delay with the activation by retailer thus causing error 801613fb to announced.

To gear up this issue you need to wait for 24 hours or more and endeavor to redeem the code once again. If the trouble persists, contact the retailer and ask them if the code is activated.

Solution 5 – Check if the code isn't already redeemed

Sometimes you can go mistake code SVC6004 while trying to redeem a code on your Xbox. This error usually means that the lawmaking is already redeemed, therefore you demand to check if the code already used.

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If you're using a prepaid code for Xbox subscription, you need to log in to your Microsoft account on whatever device and check Services & subscriptions section to run across if the lawmaking is already redeemed.

If it'due south a prepaid code for a Microsoft gift carte, be sure to bank check your order history for your Microsoft account and check if the code is added.

Lastly, if it's a prepaid code for game content, check your game library from your account to see if the code is added.

Solution 6 – Check if your subscription is suspended

If your subscription is suspended you won't exist able to redeem codes until yous fix this problem. To do that, you lot need to update the payment information. You can do that by following these steps:

  1. Sign in to your Microsoft account and navigate to the Services & subscriptions page.
  2. Locate the suspended subscription.
  3. Select the blue question mark under Status and click Pay now link.
  4. Follow the instructions to complete the process.

You can likewise practice this from your Xbox One panel by following these steps:

  1. Get to Settings > Business relationship > Subscriptions.
  2. Locate the suspended subscription and select it.
  3. Go to the Payment and billing section and select Pay at present.
  4. Follow the instructions on the screen to complete the process.
  • READ ALSO: Fix: Xbox sign-in fails in Windows x build 14942

Solution vii – Be sure to use the prepaid lawmaking in the aforementioned region where you purchased it

If you're getting fault 80153022 while redeeming a prepaid code, you lot need to check if the code is being redeemed in the same region.

Some codes can simply be redeemed in sure regions, therefore if yous purchase a sure prepaid lawmaking, yous might not exist able to utilise it in a different land, so continue that in mind.

Users too reported error 8016a04b, and this fault usually ways that you lot're trying to add together a prepaid lawmaking that isn't valid for your country or region.

Solution eight – Delete and download your profile

Users reported error 801613c9 while redeeming codes on their Xbox. This mistake means that the code is already redeemed, and you tin check if the code is redeemed past going to Settings > Account > Download History.

If the promo code isn't available inDownload History, y'all need to delete your contour and download it again. To do that, follow these steps:

  1. Go to Settings and select System.
  2. Select Storage > All Devices.
  3. Select Gamer Profiles.
  4. Locate the profile that you want to delete and select Delete. Select Delete Profile Just. This will delete your profile while keeping your saved games and achievements intact.

After you delete your Xbox profile, you can download it by post-obit these steps:

  1. Press the Guide button on your Xbox controller.
  2. Select the Download Profile option. If you don't come across this choice available, be sure that yous're completely signed out of all Xbox accounts.
  3. Enter your Xbox business relationship login information.
  4. Select the storage location for your profile and wait until your account is downloaded.

After downloading your profile over again, check if the trouble is resolved.

Solution 9 – Alter the region on the Xbox website

Apparently errors with redeem codes tin can occur if you lot change your region on Xbox website.

Few users reported that region on Xbox website changed automatically for them, merely after changing it to their current location the issue was resolved and they were able to redeem codes without bug.

Errors while redeeming codes on Xbox tin announced from time to time, simply we promise that y'all managed to fix those errors by using i of our solutions.

Frequently Asked Questions

  • A redeem code is a unique lawmaking that tin can unlock special features in your game. Once matched with its analogue on the server side it allows admission to said special features or bonus items.

  • If you are having issues with digital codes it could just exist that the servers are downwardly. You lot can check the status of the servers past pressing the Xbox button and then going into Arrangement > Xbox Assist > My Xbox Assist. Once at that place you tin select Xbox Live Status and run across if the servers are online or not.

  • Nigh of the time the code will piece of work if you lot but wait a while and effort once more. Make sure that the lawmaking is for an Xbox game and try once again afterwards.